# Outlook 2003 is not downloading images in body of the email

Problem: Outlook 2003 is not downloading images in body of the email and instead is showing a red X but If you try and forward the message all the images display properly.

Solution: Delete the registry key: "OutlookSecureTempFolder " which is located under: HKEY\_CURRENT\_USER\\Software\\Microsoft\\Office\\9.0\\Outlook\\Security

good readings:  
[http://bwain-dump.blogspot.com/2007/06/how-to-delete-outlook-temporary-files.html](http://bwain-dump.blogspot.com/2007/06/how-to-delete-outlook-temporary-files.html)

or you can use the registry to find (as listed in this article):  
[http://theofficecubicle.com/2008/02/01/outlook-2003-red-x-where-embedded-image-should-be-in-email/comment-page-2/](http://theofficecubicle.com/2008/02/01/outlook-2003-red-x-where-embedded-image-should-be-in-email/comment-page-2/)