Why emails are so easily misunderstood?

This is a fascinating article from the Christian Science Monitor on why email communication is in some ways less efficient than phone. But it’s not hopeless. “But the pitfalls of e-mail interaction were easily overcome by a single phone call.” It’s worth reading, to know the dangers.

• http://www.csmonitor.com/2006/0515/p13s01-stct.html – I’m not sure if the Christian Science Monitor expires articles, so if the link breaks, we’ll have to link to it through the Library online newspaper collections.

Hopefully, others will add other articles on this topic here.