Printers, Monitors, and Other Hardware

What some RAID levels?

Squeeze More Life Out of Your Battery

YouTube Video – Maximize Battery Life Video

Before You Buy

Once You Have Your Laptop

Physical Devices

Reset drum light on Brother HL-2270dw

After replacing the drum on a Brother HL-2270dw printer, the drum replacement light may still be flashing on and off indicating replacement is needed.

To reset the drum replacement LED:

  1. Open the front door to the printer
  2. Press and hold the “Go” button until all four status LEDs turn on (Toner, Drum, Error, Ready).
  3. Release the “Go” button.
  4. Close the front door of the printer

This may work for other Brother models, but please double-check.

Reference:
Shareyourrepair:http://www.shareyourrepair.com/2014/09/how-to-reset-drum-on-brother-hl-2270dw.html

Trouble printing from office 2010 on a xerox printer

I’m having problems printing documents in Word 2010 on our Xerox printer. A colleague found a temporary solution:

To enable printing with Word 2010, when you are ready to print, select printer properties . From the window that opens, select Advanced Options. In that window there will be two lines labeled True Type Fonts. On the first one select, “download softfont” and on the second, select “download as bitmap”.

That should fix the problem. Unfortunately, you have to do it for every document.

Has anyone experienced the same issue, found a permanent solution, or perhaps knows of a cause? I think I’m the only one in my office experiencing this and we are trying to do some further trouble shooting.

thanks!

Switching from the PCL driver to the Postscript driver for your printer may also work.

http://forum.support.xerox.com/t5/Printing/WorkCentre-7435-Error-codes-116-324-amp-016-720/td-p/8240

http://support.microsoft.com/kb/2592142

http://answers.microsoft.com/en-us/office/forum/officeversion_other-word/office-2010-word-calibri-font-printing-issues/8fbd59b0-5682-43cc-8476-e7dbed314f1e

http://support.microsoft.com/kb/2479426

Per the Xerox link:
===
Therefore our recommendation would be any of the following as noted above:
1. Install the necessary fonts on the printer servers directly (as in KB 2512013)
2. Install Office 2010 on the server and then remove or keep the application installed
3. Send fonts as bitmaps
4. Disable Advanced Printing Features (which may cause loss in functionality such as Booklet and Watermark functions)

Strongly looks like disabling Advanced Printing Features might help if the font change doesn’t help.

—
When working on the “Advanced” tab of your printer properties in the Windows “Printers and Faxes” dialog, unless you check “Print directly to printer” (which is normally not recommended), Windows will spool data to your printer. Since most printers accept data much slower than the printing application can process it, “spooling” can make life easier by capturing the data going to your print driver, putting it in a holding area (temp files on your hard drive), and then spooling it in the background later, at a transfer rate that the printer can handle. In a sense, the spooler is the middleman between your printing application and the printer and it sits in the background “feeding” the printer as fast as it can take the data.

Windows employs two methods of feeding the printer via the print spooler: raw and EMF (enhanced meta-file). Let’s take a look at both spooling methods.

EMF: “Enable Advanced Printing Features” ON

If there is a check in “Enable Advanced Printing Features”, you have turned EMF printing on and have told Windows that it can defer some of the print processing until late

[…]

EMF: “Enable Advanced Printing Features” OFF

If “Enable Advanced Printing Features” is turned off (unchecked), Windows will create a spool file in the raw format. That is, the driver is invoked up front (as your printing application is processing the data/pages) and the raw data that is ready for the printer to receive is spooled into file(s)

[…]

Simply put, raw printing with “Enable Advanced Printing Features” turned off is more reliable
—

HP Laserjet 1012 and Windows 7

The HP LaserJet 1012 does not have a Windows 7 driver.

The Windows Vista driver for the LaserJet 1012 should work, or the Windows 7 LaserJet 1015 driver.

Two methods to make this work:
1) download the Windows Vista driver and extract the driver files to a temporary folder. Then when installing the printer, go to “have disk” for the driver and point to where you placed the driver files. Please bypass any errors.

This method works, however there are typically several seconds of delay between printing and printing each page.

2) when installing the printer, go to “Windows Update” for the driver on the Add Printer Wizard. This normally takes a few minutes to update the driver list. When the updated driver list comes up, go to “HP” and then select “LaserJet 1015”. The LaserJet 1015 driver should work.

Personality errors may also occur with the printer driver, in which case method #1 must be used instead.

http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers-e-g-Windows-8/Windows-7-Printer-driver-for-HP-Laserjet-1012/td-p/1446867

Changing HP motherboard system IDs

When performing a motherboard swap in an HP system, to ensure proper system functionality, the system IDs will need to be reprogrammed from the product SKU label(s) on your system.

Entering the BIOS/UEFI on your replacement HP system board and then going to system IDs will normally only reveal three or four fields, instead of the full 7 or more fields you may need to populate.

To access the additional system ID fields, when going to the sub-menu that has “system ID”, hit CTRL-A before entering the system ID section to expose the additional fields.

http://h30434.www3.hp.com/t5/Desktop-Hardware/invalid-electronic-serial-number-after-motherboard-swap-out/td-p/1403105

Mac OS Printing on Dell 2130cdn

  1. Download and install the following (order matters!)
  1. Go to printer menu
  2. Add +
  3. Select LPD
  4. Address
  5. Printer Using → Select a diver to use (You might have to repeat this step if the option closes automatically)
  6. Select Generic PCL 6/PCL XL Printer Foomatic/pxlcolor
  7. Add the printer
  8. In your browser type: http://127.0.0.1:631/printers/
  9. Click on Set Printer Options for the new printer
  10. Change Printing mode: Normal
    • If you have duplexer and would like to use it by default: Change Double-Sided printing: On (Flip on Long/Short Edge)

from,
http://nipone.blogspot.com/2010/04/how-to-install-dell-2130cn-on-my-mac.html

HP USB 3.0 SuperSpeed PCI-e x1 driver

HP USB 3.0 SuperSpeed PCI-e x1 add-in card commonly found in HP desktops, circa 2010 and 2011 driver.

Common low-profile add-in card found in HP 8200 Elite CMT (convertible mini-tower), HP 8200 Elite SFF, HP Z400 workstations, and other HP systems.

Identified as part number BU994AV in many price quotes and configurations. Sticker on rear of card may say:
CHI314PCB-2 Rev 2.3
PN: 607782-001
SPN: 608151-001

For some reason this driver is inordinately hard to find on HP’s site and online. HP evidently uses multiple 2-port USB 3.0 PCI-e x1 cards with similar specs. This card uses an NEC chip for two USB 3.0 ports, a SATA connector for additional power from the system power supply (PSU), and a has a PCI-e x1 interface.

Supported OSes: Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows XP Professional, Microsoft Windows XP Professional x64 Edition

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=3718668&prodNameId=3718669&swEnvOID=4053&swLang=13&mode=2&taskId=135&swItem=wk-99464-1

Ultrabook Hard Drives

The ultrabook specification uses thinner than usual laptop hard drives. Some lightweight laptops, though not specifically ultrabooks, may also use these thinner 7mm z-height 2.5" SATA hard drives. Typically, these hard drives are single platter.

Some current options are:

Is it possible to connect a DVD burner to a video recorder such as the Kodak Playsport?

I found my answer, I’m providing the information here in case it helps someone else:

I found a DVD burner that can be connected to a digital camcorder. This will allow a person to burn a video directly to a DVD without a computer.

However, the DVD burner I found is only compatible with certain models and the Playsport and other small Flip-type cameras are not compatible.

Personally, I’ve decided that it’s easier for me to purchase an older model camcorder that can record directly to DVD’s without a computer. (newer models don’t seem to have this feature anymore).

LaptopRepair.com

LaptopRepair.com will service most out of warranty PC laptops – also warranty repairs on select brands. They pick up daily, and deliver through the ASUCLA Computer Store.

How do I reset a malfuctioning Motorola Pager (American Messaging)

  1. Take out AA battery
  2. Put in the battery in reverse direction
  3. Wait 10 seconds
  4. Put battery back in the normal direction
  5. This will reset the pager

When I print my pdf files, only a portion of my document gets printed and is magnified to fill the entire sheet or paper. How do I fix this?

When this happens, open up the print window and under the Page Scaling dropdown menu, select “None” or “Fit to printer margins.” Then press print again.

What is hard drive degaussing?

Here is a short explanation of hard drive degaussing:
http://www.veritysystems.com/degaussers/whydegauss.asp

Be very careful of SSC’s Proton 8000

Auto discovery of networked HP printers on local subnet using HP Diagnostic Home Network Utility

If you need to discover all the network HP printers on a local subnet, you can download the HP diagnostic home network tool to discover all the HP networked printers.

HP Diagnostic Home Network Tool

*The The Advanced Tools Screen
The Advanced Tools window displays a list of network printers similar to what was shown on the Network Diagnostic Screen, with the added ability to open a selected printer’s Embedded Web Server page (uses your default web browser to open and display the printer settings page).

The Advanced Tools Screen also provides the following buttons for access to other information and functionality useful for advanced troubleshooting:

Is there a way to connect a laptop with only HDMI outputs to a projector with only VGA inputs?

I would recommend using a different laptop, but you can probably try using a HDMI to VGA cable or USB to VGA:
http://www.usb-ware.com/usb-2-vga-adapter.htm

How do I get my Scantron Machine serviced?

The Scantron machine itself should have a 1-800 number listed on them. The best bet is to call the number and work with the vendor.

Easy Configuration of Bonjour (formerly Rendezvous) Printers Using Safari for OS X

Easy Configuration of Bonjour (formerly Rendezvous) Printers

If your printer supports Rendezvous, you can administrate it through Safari! Who would have thought? Try it out…

• Launch Safari.
• Go into Bookmarks > Show All Bookmarks.
• On the left side click Bonjuor (or Rendezvous).
• Your printer will be listed there. Double-click it and test out that admin page!

I have an old computer. How do I recycle it?

Private Computers

For residents of of the City of Los Angeles and the County of Los Angeles a privately owned, non-university computer, UCLA and the City of Los Angeles have an eWaste program at UCLA for “Residential Special Materials and Electronic Waste”.

LA County also operates a household waste program. See http://ladpw.org/general/enotify/Calendar_Template/Calendar.aspx.

Best Buy Electronic Recycling Program
As Sustainability becomes the hot topic on campus, we would like to also provide a program, offered by Best Buy, that allows you to eWaste or recycle electronics from your home. This program is open to everyone, does not cost anything, and accepts up to two items per household per day. For more information on this program, please visit http://www.bestbuy.com/recycling or for more information on Sustainability on campus, visit http://www.sustain.ucla.edu.

University Computers

UCLA Facilities Management will collect eWaste for a small fee. Submit an FSR. Information about their recycling programs is available at https://www.facilities.ucla.edu/services/recycling-waste-management and https://www.ehs.ucla.edu/hazwaste/types/electronic.

UCLA Equipment Management offers the Dollar $aver program. Campus departments may place free advertisements for the sale of surplus equipment including computers.

Lastly, any minor computer salvage can be done through our Preferred Surplus Dealers: http://www.equipment.ucla.edu/pdf/DollarSaver/PreferredSurplusDealers.htm

For large volume of surplus try state-approved Off Lease Clearinghouse (661 729-2677) as they only charge $25 for the lot and will take just about anything electronic. Other vendors will charge $25 for each monitor, for example.

Alternative Electronics Recycler

Here is an alternative electronics recycling company based in Fresno. The company will pick up e-waste in bulk free of charge. Additionally, they will certify the destruction of obsolete hard disks. See contact information below:

Kevin J. Dillon
Co-Founder, Chief Marketing Officer
Electric Recyclers International, Inc.
1-800-RECYCLING
d: 559.442.3990
f: 559.442.3999
http://www.electronicrecyclers.com

Another Electronics Recycler

Here’s another free recycler who is state approved:
Off Lease Clearinghouse
824 West Ave L-6, Unit D
Lancaster, CA 93534
(661) 729-2677

Earth911 is an environmental services company that addresses solutions for products’ end-of-life for both businesses and consumers. They maintain a directory of recycling locations at http://earth911.com/

Electronics Recycler who offers free Pickup

This company is based in CA and they will come and pick up items in your area if you schedule with them beforehand. They will also give you a certificate afterward.

Electronic Recycling Solutions
http://ers2recycle.com

Contact info:
Tracy Taggert
info@ers2recycle.com

How can I find a dead or stuck pixel on my LCD monitor?

You can use a free utility called UDPixel.

Check it out

Changing LCD Monitor Settings

In general, digital LCD monitors are sharpest at their native resolutions, which sometimes makes images on the screen too small for some people. Unfortunately, if you select a non-native resolution, the text can look fuzzy or jagged. The only way to tell is to try various Display settings and determine which looks best to your eye (even if too small or too large). These are accessible from Control Panel > Display > Setting tab.

Then you can adjust the size of the objects on screen by changing the DPI setting. This is accessed via the Advanced button. Typically this needs to be increased — 120% has been a popular setting on our 19" monitors. Unfortunately, this requires admin rights to your PC and a reboot to take effect.

Finally, if the text doesn’t look as sharp as you’d like you may wisho to adjust your ClearType settings in Windows. You can not only change this under the Effects button on the Appearance tab but also fine-tune it further at http://www.microsoft.com/typography/cleartype/tuner/1.htm.

Dell Laptop Battery Recall

If you have a Dell laptop model:

purchased between April 2004 and July 2006 please remove the battery and check the serial number. Potentially affected batteries under rare conditions can overheat and could pose a risk of fire.

If your model is included in the recall please go to this url:
Dell Battery Program

Dell has step by step instructions on how to verify if your battery needs to be replaced.

Who manufactured the LCD panel on my Dell UltraSharp?

If you have a Dell UltraSharp LCD monitor, and would like to check which company made the LCD panel, follow these steps:

1. Make sure that the monitor is connected and is displaying an active video signal (e.g. the Windows Desktop, the BIOS, etc.)
2. Power off the monitor.
3. While holding down the Menu and + buttons on the monitor, power it back on.
4. After the video signal reappears, release the buttons, and press the Menu button once more.
5. In the menu that appears, look for a three-letter code on the top left area, to the left of “Dell”.

HP Laserjet 1012 and Windows 10

HP Laserjet 1010 and Laserjet 1012 series printers are not supported in Windows 10.

However, the HP Laserjet 3055 PCL5 driver does seem to work.

Plug in the printer to the computer, and turn on the printer.

In the legacy Control Panel (not the new one!), go to View Devices and Printers.
Hit the Add a Printer button, then select The printer I want isn’t listed.
At the Find a printer by other options screen, select Add a local printer or network printer with manual settings.
At the Choose a printer port, select Use an existing port, and select the DOT4_001 port if found. We have also found the USB001 virtual port works.
At the Install the printer driver screen, select HP as manufacturer, then select Windows Update, so Windows gets ALL of the drivers. Please wait until the selections come back again— it could take a few minutes.
When the driver list appears again, select HP as manufacturer, then pick HP Laserjet 3055 PCL5 (Microsoft or HP, doesn’t matter?), and it should work.

Reference:
https://www.youtube.com/watch?v=bGFoxwLrXEE
Windows 7:
https://kb.ucla.edu/link/1629