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Use of the UCLA name by a corporation
Our department has been approached by a for-profit company who’d like use the UCLA name and our department’s name for advertising its product. They would pay us a fee for using the name. Can we do it?UCLA policy 110 governs the use of the UCLA name, seals an...
News Media
A reporter called looking to interview one of our faculty members. What do I do?It’s best to direct initial media calls to the Office of Media Relations at 310.825-2585. They can route the queries to the appropriate media relations staff member in the centra...
Does SSC lab offer color printing?
Yes, SSC lab offers color printing for .50 per page. Be sure to select the color printer in the print menu screen when trying to print in color
Does SSC lab have a public copy machine?
There is no copy machine available for public use at SSC. The closest copy machine would be at one of the libraries.
UCLA Resources to Support Teaching with Technology
Where can I get help with technology in teaching?The links below facilitate technical people on campus in sharing information, specifically about support for teaching with technology.If you do not find the support service you are looking for, please send email...
Where can I get the equipment I need for my class?
Audio Video Services – Listing of audiovisual equipment installed in classrooms or available for rental CLICC Laptop lending and instructional laptops Video Conferencing and Distance Learning Instructional Media Production – Instructional Media Production...
When I print my pdf files, only a portion of my document gets printed and is magnified to fill the entire sheet or paper. How do I fix this?
When this happens, open up the print window and under the Page Scaling dropdown menu, select “None” or “Fit to printer margins.” Then press print again.
I cannot print off of my SSC account even though I know I deposited money on my account before. What's wrong?
Make sure that you are logged into your own account when you are printing. If you deposited money on the account during a previous quarter, your account was reset and you must notify the consultants at the front desk so they can transfer your previous balance...
Why aren't my font colors / scripts / Flash / Java applets showing up in my Plone site?
By default, Plone employs an HTML-filtering system when it transforms Plone documents into marked-up web pages. Certain tags, such as <font> and other deprecated tags in HTML, are removed so that the generated page is closer to XHTML, which does not allo...
Finding things in this Knowledge Base
Search See the BookStack User Documentation information on advanced searching: https://www.bookstackapp.com/docs/user/searching/ Browsing The home page shows the most recently updated pages. Clicking on Books will show all the topics there are pag...
Knowledge Base Contributor First Steps
As a contributor to the UCLA Knowledgebase, first you need to login. Then go to https://kb.ucla.edu/link/240 and edit it to add yourself. Or if you are shy, add just your sources in the top half of the page. Search your department and make sure those articles...
Double clicking on a drive letter opens a search screen
Here’s an interesting problem.When double clicking on a drive letter (such as c:), instead of showing the content inside the drive; Windows opens up a search screen.The solution is to open a command prompt screen and type in: regsvr32 /i shell32.dllBefore thi...
Unable to run windows update or MS Office update
If you are unable to run Windows Update or MS Office update (e.g: installation failed). A quick check that can save you time from searching around is to right click on my computer, select manage, expand services and applications, click on services.Make sure th...
Norton Antivirus causes email sending problems
The outgoing email scanning function in Norton Antivirus is usually turned on by default. Individuals who use NAV should be aware that the scan does not support SSL. Please do not be alarmed if the following message occurs:Unable to establish a SSL connectio...
What is Bluesocket, NoCat Auth and Chillispot
What is Bluesocket, NoCat Auth and Chillispot ?In short, those devices work by providing authentication services to wireless users to ensure they can access those services they’re allowed to. For example, when a user is authenticated, he/she can begin to acce...
What are the hours of operation during the normal school year for Social Science Computing?
The Social Science Computing has hours of operation:Monday to Thursday: 9 AM to 9 PMFriday: 9 AM to 5 PMSaturday to Sunday: 12 PM to 4PM
How do I control the popup blocker settings in Firefox?
The Popup Blocker Options/Preferences are located in the Content panel ofTools > OptionsEdit > PreferencesFirefox > Preferences.From there, you can do the following things: Block Popup Windows: Deselect this option preference to disable the p...
What can I do with the Download Manager on Firefox?
In addition to keeping information on all your downloads in one place, the Download Manager keeps convenient download actions easily accessible for each of your downloads.PauseYou can pause any downloads currently in progress by clicking thePause link beside...