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What is the purpose of this knowledgebase?
The purpose of this knowledgebase is to share questions and answers among the dozens of Help Desks we have at UCLA. Some of our technology questions are specific to our departments, but our guess is that there are a large number of common questions. We believe...
Who can post to this Knowledge Base?
Anyone employed by UCLA, full- or part-time, can post answers to this Knowledge Base and edit other people’s answers. All contributors' names will show up in the page history and all previous versions of answers will be saved. If you find mistakes in the Know...
What should be posted in this Knowledge Base?
You should post anything that you think might be helpful in the future. This could include: links to UCLA resources links to resources of use to people at UCLA links to your own or other tutorials links to hard-to-find writeups links to useful resources...
I am trying to develop an application using AJAX. Where do I find out more information?
You can find a quick AJAX primer at:http://mi6.ais.ucla.edu/devbriefs/ajax-primer
At UCLA, how can I filter spam?
The methods you have available to filter unwanted email will depend on your campus email provider.The following is a hopefully growing list of campus email providers and how to use their spam filters.Bruin OnlineFor users with @ucla.edu email addresses, refer...
In Unix, what do I do when a file I want to edit in vi says "Line too long"?
In Unix, when the vi editor says “line too long” it’s usually because it was copied up from a Mac where the end of line marker is different.This command works for me on Solaris:tr '\015' '\012' < in_file > out_fileSource: http://www.maths.ox.ac.uk/help...
How can you encrypt files on a Windows XP system?
Windows XP EncryptionMicrosoft Windows XP Pro has built-in encryption as part of the file system (EFS). More info can be found here on how to encrypt files:http://www.iopus.com/guides/efs.htmThe important part is to backup the encryption key to a floppy disk ...
Introduction to XML in Flash - Making Flash Dynamic
The following pages will help you get started with using XML in Flash. You will learn the basics of what XML is and how it can be loaded into, used within and sent out of a Flash movie.http://www.kirupa.com/web/xml/index.htmThis can also be used as an alternat...
url
A URL, short for Uniform Resource Locator, is like a telephone number in that it gives a unique way of locating any web page in the world. http://en.wikipedia.org/wiki/URL URL official specification http://www.w3.org/Addressing/URL/url-spec.htmlFor Web Develop...
How do I disable Microsoft Office Desktop Alerts?
If you’re interested in changing the behavior or just outright disabling Microsoft Office Desktop Alerts, like that “new mail” alert for Outlook that pops up out of the taskbar, here’s how:https://support.office.com/en-us/article/Turn-new-message-alert-pop-up-...
How do I disable automatic restarting when using Automatic Updates in Windows XP?
If you have enabled automatic updates on your Windows XP Machine, now the computer will restart by itself. Sometimes this causes problems because people will have programs open and can lose data! Here is how to get around this problem, and it is only for WinXP...
In Exchange 2003, how do I force the Global Address List to update?
Log-into the Front End or Back End.Open System Manager in Exchange.Expand Recipients.Click on Offline Address List.Right click on Default Offline Address List and click on Rebuild. At prompt click OK.If you are using Exchange Cached Mode: you can download the...
In Exchange 2003, how do I set the Outlook Web Access (OWA) public/private cookie timeout value?
All answers are at own risk:For OWA, public computer cookie timeout:Log-into the Front-end and start the registry editor.Navigate to:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeWeb\OWAEnter a new DWord Value called PublicClientTimeoutModify ...
How do I disable the Reading Pane for MS Word attachments in Outlook 2003?
To disable:Close Outlook 2003Open Word 2003Tools – OptionsClick on the General TabUncheck “Allow Starting in Reading Layout”
When using Outlook 2003 with Exchange 2003, how do I get rid of those annoying network connectivity pop-ups?
All answers are at own risk:Navigate to:HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\DisplayTypes\BalloonsChange these values to 0:ExchangeNetwarnNetConn
For Outlook Rules on Exchange, I get this error: There is not enough space on the Microsoft Exchange Server to store all of your rules. Why?
The complete error is:There is not enough space on the Microsoft Exchange Server to store all of your rules. The rules that failed to upload have been deactivated.Exchange 2003 and earlier supports 32KB worth of rules per folder. This cannot be changed. One ...
How Do I access the UCLA LDAP directory through Outlook 2003?
1) To access the UCLA directory, open Outlook and select Tools – Email Accounts.2) Select the option “Add a new directory or address book.”3) On the next menu, select “Internet Directory Service (LDAP)”4) On the Settings menu for the Server name type in: ldap....
In Outlook 2003 and Exchange 2003, how do I recall an email message?
In order to recall a message, odds of recalling a message increase if the receiving user(s) is also be on Exchange. The odds of a successful recall are very small if you are trying to recall a message that is sent to an outside account such as gmail, hotmail, ...