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68 total results found

My hard disk crashed, What should I do?

MacOS, Windows, and Linux

Contact your local support personnel. A technician can remove your hard disk and run various diagnostics on the drive. If the problem is not too severe, data can be transferred to another hard drive or networked drive while the defective hard disk is being re...

data recovery
hard drive crash
physical disk

How do I submit a trouble request to the SSC Support Team?

UCLA Tech Resources Social Sciences Center for Education, R...

Customers can initiate a trouble request through several methods:1. Call team members at (310)206-28212. Email inquiries to support@ssc.ucla.edu3. Submit a Web Ticket4. Walk in to Public Policy 2035For more information regarding service and hours. Please ...

Help Desk
SSC Support Desk

Norton Antivirus causes email sending problems

Cybersecurity

The outgoing email scanning function in Norton Antivirus is usually turned on by default. Individuals who use NAV should be aware that the scan does not support SSL. Please do not be alarmed if the following message occurs:Unable to establish a SSL connectio...

Norton Antivirus
SSL
sending

Which port(s) do I need to open on the Windows client firewall for AIS Printing

UCLA Tech Resources

According to the AIS Helpdesk,All print jobs thru the AIS Mainframe will come from ‘zos.ais.ucla.edu’ (164.67.134.200) and port 515.Thank you!

AIS
ports

Dell Laptop Battery Recall

Printers, Monitors, and Other Hardware

If you have a Dell laptop model: Latitude: D410, D500, D505, D510, D520, D600, D610, D620, D800, D810 Inspiron: 500M, 510M, 600M, 700M, 710M, 6000, 6400, 8500, 8600, 9100, 9200, 9300, 9400, E1505, E1705 Precision: M20, M60, M70, M90 XPS: XPS, XPS Gen2, XPS M17...

battery
Dell

Is it possible to delete threads from the Lists Archives

MyUCLA and BOL

This was a question I post to Bruin Online Lists Admin.Here is the response:Unfortunately there is no way to delete threads in your mailing list archives. Is there a particular reason you want to do this?If all you want to do is prevent individuals from being ...

BOL
lists
archive

Does UCLA offer online sexual harassment training?

UCLA Resources

Yes!The UCLA Sexual Harassment Prevention Office offers online workshops. Please follow the link:Sexual Harassment TrainingThis is especially important if you are a supervisor. As a supervisor you must complete two hours of training every two years.

sexual harassment
training

Which port does Apple's Remote Desktop use?

MacOS, Windows, and Linux

Apple’s Remote desktop uses PORT 3283.

Apple
remote desktop

Turn off Automatic Search for Network Printers

MacOS, Windows, and Linux

I not really want to see all the network printers on my subnet, especially the ones that do not belong to my department. Here is how to disable this “feature”: Click Start, click Control Panel, click Appearance and Themes. Click Folder Options to open the Fol...

network printers
auto discovery of printers

Pandora

Useful Links

Created by the Music Genome Project, Pandora is a neat music site that allows the user to submit music they like. Pandora then opens its box and plays music similar to music the user just submitted. Cool concept.Are there any practical applications of this c...

Pandora

I need a free file encryption software

Cybersecurity

TrueCrypt is a simple, easy-to-use, on-the-fly encryption program. It works on Windows 2000/XP/2003 and Linux.Some features include: Ability to encrypt entire hard disk partition or a storage device Creation of a virtual encrypted disk within a file that moun...

Truecrypt
file
security

How can I find a dead or stuck pixel on my LCD monitor?

Printers, Monitors, and Other Hardware

You can use a free utility called UDPixel.Check it out

Is there a free Anti-Virus software for Windows XP 64-bit?

Cybersecurity

Sophos 6.x supports 64-bit Windows XP, but according to Bruin Online, the earliest it will become available as a download/update is Spring 2007. Campus users still need to upgrade from Sophos 4.x to Sophos 5.x before UCLA releases Sophos 6.×.During this transi...

64-bit
Sophos 6.0
Windows XP

How do I clear a stuck print job after trying to cancel it from system tray?

MacOS, Windows, and Linux

Try this: Click Start → Run Type “CMD”, then click OK Type “net stop spooler” and press enter to turn off the service Wait a couple of seconds and check the print queue from the system tray, hopefully the stuck print job has disappeared Type “net start spooler...

print job
printing
stuck

How do I convert a .docx file on a Mac OS X

Applications/Software Microsoft Office

By default, Office 2007 saves documents in a new XML format (.docx). Please follow the link below to download a widget that allows users to convert files straight from the MAC OS X desktop.DOCX ConverterHave fun!• • •For best compatibility across versions of ...

.docx
MAC
OS X
Office
Office 2007

Stuck CD/DVD in Macbook Pro

MacOS, Windows, and Linux

So I was installing Windows Vista on a 15" Macbook Pro using Bootcamp. Everything was proceeding along smoothly. I partitioned 45 Gb for the Windows Partition, I inserted the Vista CD#1, and the installation process proceeded. I was prompted to insert Vista...

cd
DVD
MacBook
stuck

Online Backup Utility

Applications/Software

Mozy is an online backsite that offers 2GB of free backup space. For pricing above that see http://mozy.com/home/pricing/. Additional features include: Incremental backups Open and locked file support In-Windows Explorer restore Support for files greater tha...

online backup
back up

SSC Novell Client Installation for Windows Vista

UCLA Tech Resources Social Sciences Center for Education, R...

Updated Instructions for Installing the Novell Client Version 1.0 on Windows Vista (SSC) Choose Custom Installation Do not install ANY additional services (uncheck NMAS, etc) Go to Novell Properties Advanced Login Clear Connections > Turn to On Forgotte...

Novell
Novell Client
Windows Vista