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How do I login as a user in Moodle (for troubleshooting purposes)?
If you’re an administrator to a Moodle class site, you can actually login in as a user to duplicate the error the user is experiencing. You won’t need Moodle wide admin access, just admin access to the course (note, only admins can do this function, not cours...
Microsoft Outlook Configuration Analyzer Tool 2.0 (OCAT)
“The Outlook Configuration Analyzer Tool v2.0 (OCAT) provides a quick and easy method to analyze your Microsoft Office Outlook profile and mailbox for common configurations that may cause problems in Outlook. This can be very useful for busy Help Desk personn...
Trouble printing from office 2010 on a xerox printer
I’m having problems printing documents in Word 2010 on our Xerox printer. A colleague found a temporary solution: To enable printing with Word 2010, when you are ready to print, select printer properties . From the window that opens, select Advanced Options. ...