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Slow performance when deleting e-mails in Thunderbird.e.g. user will select a message in the inbox, hit the delete key, and deleting will take a measureable amount of time— several tenths of a second or longer.User had several thousand e-mails, but they were a...

To configurate RSI (now ITTVIS)’s ENVI/IDL to use floating network licenses (version 4.2/4.3).OS X:load a terminal window. Type setenv LM_LICENSE_FILE port@servernameWindows:right click on My Computer, goto Properties, go to the Advanced tab, go to Environment...

Windows XP installer does a blue screen of death on installation, with a STOP: 0×0000007B error. Installation fails due to the BSOD and is not recoverable.In this particular instance, it means Windows cannot detect and load the correct harddisk controller driv...

Roxio Creator is a common preinstalled application on many OEM systems. You may wish to remove it to reduce system overhead or in favor of your preferred CD burning program, such as Nero, Imgburn, CDRWin, etc.Uninstallation via Add/Remove Programs in Windows n...

To properly remove a damaged Adobe Acrobat 8 Professional installation (e.g. you’ve installed Adobe Creative Suite 3 Web Premium on a system that already has Acrobat 8 Pro installed, and you want to reclaim the 1GB of space from the other Acrobat 8 installatio...

The recommended method is via Windows Update, per Windows Vista integrated help or the online help here:http://windowshelp.microsoft.com/Windows/en-US/Help/35a1b021-d96c-49a5-8d8f-5e9d64ab5ecc1033.mspxPlease scroll down for Vista Service Pack 1 MUI’s.-———————C...

The original ArcGIS 9.2 distribution— including the one at UCLA Software Central— is not properly compatible with Windows Vista.Per ESRI:http://support.esri.com/index.cfm?fa=knowledgebase.techarticles.articleShow&d=34020You will need to follow the instruct...

Good news: Windows Vista natively supports all components in the typical Dell Optiplex GX620.Bad news: except for audio.Worse: Dell lists no Vista drivers of any sort as of this writing on their support site for the GX620.Dell USA does not list any audio drive...

Problem:-——-Running ArcMap always causes the Windows Installer to launch and reconfigure ArcGIS desktop.Repeatedly clicking cancel when this comes up will eventually get ArcMap to load.This happens in ArcGIS 9.2 including SP4.Solution:-———http://support.esri.c...

Most Google applications now, such as Google Earth and Picasa, now may only be downloaded and installed via Google updater.If you find the presence of an additional application (Google Updater) to be intrusive or a potential security risk as many of us do, Goo...

For information about phishing, what to do, and examples of past email phishing attempts in UCLA email, consult the IT Services “Phishing Scams” web pageIf you receive and phishing email, IT Services’ Security team asks that you share it with them. Email a sav...

When attempting to upgrade Windows XP systems to Service Pack 3, you get one of the following errors: Service Pack 3 setup error. Access is denied. Service Pack 3 setup error. Service Pack installation did not completeChecking the svcpack.log file in c:\Window...

PDFs load fine in Adobe Acrobat 8 or Adobe Acrobat 9, but when you try to print a PDF, Acrobat crashes.If you are running Windows Vista, you get the:“xxxxx Application has stopped working: Windows Can Check online for a solution to the problem.Check online for...

Microsoft Powerpoint supports notes with each slide, yet the default slideshow view on most Powerpoint installations is a standard slideshow only, which hides the notes from the presenter.The Mac versions seem to be the notable exception in that more of them d...

Microsoft Office 2007 has a new “ribbon” to replace conventional menus, and a new Equation Editor in Microsoft Word.To use the old Equation Editor 3.0 if you need easier access to advanced functions, per MTU:https://help.we.mtu.edu/index.php/Equation_Editor_in...

ENVI 4.6/4.6.1 does not run.This problem occurs both on upgrades from older versions of ENVI as well as on computers where ENVI 4.6 or 4.6.1 is the first version of ENVI to be installed.Further examination of the error may report a message about Java incompati...

Most commonly seen on a Windows x64 machine running Java 6 64-bit— ENVI and IDL (64-bit) both load fine, IDL Help loads fine, but ENVI Help does not start.The problem is only partially documented by ITTVIS, here:https://kb.ucla.edu/link/1168http://download.itt...

Most Windows 7 licenses at UCLA should be deployed via UCLA’s KMS over the network.However, some users’ systems are offline and hence will require that you use a MAK.To convert from the KMS to the MAK, the steps are somewhat different than Windows Vista’s GUI....