How to reset user passwords on Wimba

If a student has forgotten their password, they can click on the “Forgot your password?” link on the Wimba login page:
http://ucla.horizonwimba.com/ucla/login

The login email address will be the email address they had on file at the time Wimba gathered the data from the registrar. Wimba will only grab their email address once, so even if they update their address with the registrar, their Wimba login email address will not change.

To view a user’s Wimba account, go to the main Wimba login page:
http://ucla.horizonwimba.com/ucla/login

Login as administrator (ITCs should use their ITC email address)

Click on the ‘Administration’ tab at the top (if you do not see this tab, this means you need to gain administrator access)

Click on ‘Users and groups’

You can search for the user by first name, last name, or email address.

Click on the ‘Edit’ icon to the right of the user.

Here you can edit the user’s information, as well as change the password.

The user can re-change their password once they log in and click on ‘My Manager’ and then ‘Edit my profile’