My hard disk crashed, What should I do?

Contact your local support personnel. A technician can remove your hard disk and run various diagnostics on the drive. If the problem is not too severe, data can be transferred to another hard drive or networked drive while the defective hard disk is being replaced. However, severe physical damage to a hard disk will require a professional data recovery service. This is a very expensive option which can cost hundreds to thousands of dollars. A company that offers professional data recovery service is ONTRACK