How do I reset my BOL account password?
Resetting a Forgotten Password:
If you have a BOL account and have a valid University ID, but have forgotten your password, you need to reset your password using one of the following methods:
- Reset your password at https://www.bol.ucla.edu/cgi-ssl/accounts/passreset/ if you have established a Challenge/Response phrase previously.
- Stop by the BOL Help Desk located at Kerckhoff Hall, Suite 124. You will need to bring a photo ID in order to verify that the BOL account belongs to you.
If you do not have a BOL account and you have a valid University ID, you may apply for a BOL account at https://www.bol.ucla.edu/cgi-ssl/accounts/newuser/
For Instructors:
If you had a BOL account and have recently been reappointed OR if you don’t have a BOL account and are newly appointed, you might not be able to reset your password or apply for a new account because your University ID may not be valid yet. Please do the following:
- Call the BOL helpdesk at (310) 267-4357 option 2 to find out the standing of your University ID and your eligibility.
- If the BOL helpdesk reports that your University ID is invalid, contact your departmental MSO (For Engineering)
Other Concerns:
Please contact Bruin Online if you have any other concerns or problems.