IT SuperFriends - UCLA Staff Assembly, Helpdesk Consortium, and Knowledgebase

What is UCLA Staff Assembly?

UCLA Staff Assembly is an organization “for staff, by staff”. Through educational, social, and community programs, we foster staff engagement in support of UCLA’s mission. The benefits include leadership opportunities, networking, personal, and professional development, recognition, and campus involvement to name a few. All staff are encouraged to be a part of our community.

Sponsors: Office of the Chancellor and Campus Human Resources

Learn-at-Lunch

• Sustainability
• Workplace Savings
• Open Enrollment Workshop
• Overview of UC Retirement
• Speed Dating for technology
• External Affairs Career Panel
• Giving Back! (Today)

Events

• All-Staff Picnic
• Breakfast with the Chancellor
• Town Hall
• Toy Drive
• VIP Reception with Mrs. Block

Fundraising Events

• Small Business Resource Fair
• Casino Night (Poker Tournament)

Scholarships ($500)

• Career Enhancement and Professional Growth (UNEX, CHR, Conference,Workshops, Seminar)
• MAY 6, 2011
• Apply here: http://ucla.in/e25wgn

2011 Chancellor’s Excellence in Service Award ($1000)
Staff members who go “above and beyond the call of duty” in supporting the University’s values:

1. Sustainability
2. Diversity
3. Civic Engagement
4. True Bruin (Integrity, Excellence, Accountability, and Respect)

• Letter of recommendation from nominee’s direct supervisor.
• May 6, 20011
• Apply here: http://ucla.in/hjTvWK

Faculty/Staff Partnership Award

For more information on Staff Assembly

• Website: www.staffassembly.ucla.edu
• Facebook: http://www.facebook.com/UCLASA
• Twitter: UCLASA
• Email: staffassembly@ucla.edu

What is UCLA Helpdesk Consortium

Sponsors: Office of Information Technology

The HDC was form to promote IT Collaboration on campus:

• Share expertise, solutions, ideas and resources to increase efficiencies
• Develop IT best practices and operating standards
• Encourage more specialization and innovation
• Establish cooperation in navigating IT bureaucracy
• Facilitate Help Desk IT projects across campus
• Align IT with the University’s mission & vision
• Increase responsiveness to end-users and customers
• Encourage professional development for IT staff

Subcommittees

• Lab Manager’s/Instructional Computing
• IT Scholarships and Awards
• Brown Bag Users Group
• IT HR Committee
• Knowledgebase

Projects

• Resume Book for HDC
  https://secure.career.ucla.edu/BruinViewLogin/Login.aspx
• Microsoft IT Academy

For more information on UCLA HDC:

• www.hdc.ucla.edu
• Facebook = UCLA Helpdesk Consortium
• Twitter = UCLA_HDC
• Email = hdconsortium@ucla.edu

What is the UCLA Knowledgebase?

1364 Articles by 228 Bruins

https://kb.ucla.edu/articles/ucla-knowledgebase-presentation-at-uccsc-2010

Feedback from Staff Assembly

Wishlists

1. Ability to Comment
2. Rating (Was article useful?)
3. Recognition

Ideas or suggestions?

What is JWCBOG?

“Ambassador Resolution”

Programs

• Fitwell
• Fitsports
• IHeartWalking
• BHIP (Bruin Health Improvement Program)
• Bruin Bike Program

Space Issues

Feedback