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Where can I go to find out more information on viruses, worms, trojans, spyware, hoaxes, etc...

Cybersecurity

I like going to these sites: Sophos Symantec McAfee CertBruinTech http://www.bruintech.ucla.edu/security_virus.htm provides a number of links to further information and products.

hoaxes
spyware
viruses
worms

I am getting this error message when I try to log in: "Your login is no longer valid. Please try logging in again."

Internet and Web Browsers

There are two scenarios where this occurs. Are you getting this message after logging in or before you had a chance to?If it is before you log in, your internet browser might be saving your logins and if you close the window before you sign out, the next time ...

ISIS
general logins

Basic Troubleshooting Tips for Personal Laptops and Campus Internet Connections

MacOS, Windows, and Linux

This article is to give you a general (and basic) guide of how to troubleshoot your laptops when you are trying to connect to the internet on campus. This is assuming your network card works and is already installed. This guide may be useful in most cases, h...

campus
Internet
laptops
Personal

As a staff member, what technical groups should I consider joining on campus?

UCLA Tech Resources

Here is some information about some technical groups staff members at UCLA might want to attend, join, or at least monitor. Apple OSXForum — Mac OS X Forum for University Admins – http://lists.stat.ucla.edu/mailman/listinfo/osxforum BruinTech shares informatio...

listservs
groups

Where do I go to find out more information about accepting credit card payments for my department?

UCLA Resources

Student Financial Services has a great site to help you get started:CyberPay at UCLA

Cards
credit
Cyberpay
financial
payment
services
student

What can I use to do load testing or functional testing of my web server?

Programming and Web Development

Here are some links to open source web server load and functional testing programs or frameworks:ab – Apache HTTP server benchmarking tool Somes with Apache on some platform. Very easy to use. Supports parameters such as concurrency and POST data. It tells you...

testing
webserver

How can I find out what an error message means?

Applications/Software

Unfortunately many programs give unhelpful error messages. Here are some strategies to help find out what they mean, with the best one last. browse the index of the manual (definitely best if there is a manual) search in the program’s online help browse in the...

error

How do I obtain software at UCLA?

UCLA Tech Resources

Software is available from many sources at UCLA. Where you get it from depends on several factors some of which are: Your status – Faculty, Staff, Student, Other Your department or schoolWhat kind of software you need – Commonly used or specialized Cost – Free...

software
technology in teaching

Why shouldn't I email or post Microsoft Word documents?

Cybersecurity

Many people send Microsoft Word documents as email attachments without realizing that there are several security risks. some viruses specifically target Microsoft Word files Microsoft Word vulnerability gives hackers a backdoor May 24, 2006 earlier versions...

email
security

How can I find out what UCLA phone number a particular line has?

UCLA Resources

If you want to find out what UCLA phone number a particular line has, call 114 from that line, and the support operator will tell you what number it is, 7-5:30 Monday through Friday.For more information see http://www.cts.ucla.edu/about/contact.htm

phones

Who needs an AIS logon ID and How do I get one?

UCLA Tech Resources

AIS provides 2 types of logon IDs: OASIS, QDB.These IDs are used for the Administration of University Business. The IDs are associated with the user’s department. OASIS IDs provides you with access to payroll, financial, purchasing, student administration and...

Access
OASIS
QDB

Why can't I send mail from the UCLA servers from my home ISP (SBC-Yahoo)

Email

SBC (AT&T) Yahoo now requires some users to use the SBC outgoing SMTP server with authentication.The following is a link to the SMTP information for all SBC Yahoo domains:http://help.sbcglobal.net/article.php?item=4640Please note that this is an issue with...

AT&T
SBC Yahoo
SMTP
outgoing mail
sending mail

What is Turnitin.com and how can I get help with using it at UCLA?

UCLA Tech Resources

Turnitin.com is a “plagiarism prevention system” purchased by the College for use by participating schools.As of Fall 2016, Turnitin can be used exclusively through CCLE. For assistance using the service through CCLE, please contact your local CCLE support gr...

MyUCLA
plagiarism
Turnitin

Bruincard photos for class rosters

UCLA Resources

The School of Public Affairs gets student photos from BruinCard. All students, faculty, and staff photos are on file at BruinCard. This is a fee for service function, and there is a form that must be completed that addresses FERPA and other issues. Faculty ...

What is Identity 2.0 and as a web developer, why do I care?

Programming and Web Development

I’m not really sure what Identity 2.0 is but here are some very interesting slide show talks about it, and it looks to be solving some very interesting web security problems. OSCON 2005 Keynote – Identity 2.0 – Dick Hardt – Founder & CEO, Sxip Identity Who...

web
privacy
programming
security

Where can I find interviews with faculty about teaching with technology?

UCLA Resources

An underutilized resource on campus is this collection of interviews with faculty about teaching with technology. http://www.oid.ucla.edu/edtech/interviews/Please add other sources both here at UCLA and elsewhere.The UW-Madison Educational Innovation Initiativ...

teaching
interviews
technology

How do I update root certificates in Apache/PHP/cURL environment

Programming and Web Development PHP

Following is the instruction for dealing with the new ISIS’ SSL certificate authority (effective 4/21/2006), Geo Trust, in a UNIX or Windows environment using Apache/PHP/cURL. The instruction can generally apply to any new SSL certificate authority.UNIXIf you...

ISIS
SSL
certificate
curl

If I am an instructor, but I have yet to have my name added to the payroll, how can I obtain a BOL account if I need access to course materials?

UCLA Resources

Instructor can apply for a “special temporary account” with an expiration date by following the instructions for a visiting scholar account here:http://www.bol.ucla.edu/services/accounts/info/special.html#tempOnce the professor has a payroll entry, they can th...

login
visiting faculty