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Many staff members have taken courses through SkillSets IT Online:http://www.skillsetsitonline.com/index.shtmlCourse vouchers can be purchased and are typically issued to allow access to a single Skill Set for a 2 week period. Vouchers can be purchased in bul...

The Help Desk Consortium is a self-governing, independent advisory body to the university administration on IT service management issues. Members are providers of technical and user support at all levels. The organization is open to all employees regardless ...

Microsoft will cease support for Windows XP on April 8, 2014. Computers running XP after April 8 are at increased risk of being compromised. It is strongly recommended that users upgrade their operating systems well before April 8. Check Microsoft’s system ...

We have learned of a vulnerability which makes it possible for hackers to take control of a user’s computer after it has been infected with malicious code. This vulnerability affects all versions of Windows released since 2001. A permanent fix is expected by ...

The members of my collaboration site want to issue a survey to UCLA members who are not part of the collab site. How can we do this?Using the Feedback activity, you can make it “public” following these steps:1) In the course settings, set Guest access – Yes2)...