Can you suggest some technical, on-line training?
Many staff members have taken courses through SkillSets IT Online:
http://www.skillsetsitonline.com/index.shtml
Course vouchers can be purchased and are typically issued to allow access to a single Skill Set for a 2 week period. Vouchers can be purchased in bulk and then may be used for any two week period during the term of the purchased license (usually 12 – 18 months).
http://www.trainsignaltraining.com/free-video-training/
Train Signal has some nice free training videos.
UCLA now has Lynda.com for free until April 2011. For more information, please visit the KB article on Lynda at https://kb.ucla.edu/link/1334.